Assaulted Women's Helpline

A free crisis line for women who have experienced abuse, open 24 hours a day, 7 days a week. Counsellors give crisis counselling, emotional support, information and referrals by telephone and TTY, and the service is anonymous and confidential.

Program in Ontario-wide. Counselling Mental health

How to reach them

1. Go to the phone line.
2. Say who you are and what you are offering or asking.
3. Come back here and tell us if they answered.

Other ways, if that one is quiet

• From a Bell, Rogers, Fido or Telus mobile phoneFrom a Bell, Rogers, Fido or Telus mobile phone
  It workedNo answer

• Organization email (information and inquiries, not for crisis help)Email info@awhl.org
  It workedNo answer

• PhoneCall 1.866.863.0511
  It workedNo answer

Where else they are

Their website is awhl.org. You can also find them on Facebook, X and Instagram.

Good to know

• For whomWomen in Ontario who have experienced abuse. Family members, friends and colleagues can also call to get help on behalf of someone else.
• CostFree
• LanguagesEnglish, Many languages by interpreter
• Their stepsCall 1.866.863.0511 toll-free, or 416.863.0511 in the GTA, any time of day or night. TTY users call 1.866.863.7868. From a Bell, Rogers, Fido or Telus mobile phone you can also use #SAFE (#7233). A counsellor first asks if you are in a safe place to talk, then listens and helps you look at your options. The call is anonymous and confidential. For help in French, call FEM'AIDE at 1.877.336.2433. Indigenous women can call Talk 4 Healing at 1.888.200.9997.

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