{"id":"u104","name":"Assaulted Women's Helpline","type":"program","typeLabel":"Program","what":"A free crisis line for women who have experienced abuse, open 24 hours a day, 7 days a week. Counsellors give crisis counselling, emotional support, information and referrals by telephone and TTY, and the service is anonymous and confidential.","forWhom":"Women in Ontario who have experienced abuse. Family members, friends and colleagues can also call to get help on behalf of someone else.","cost":"Free","tags":["woman abuse","domestic violence","abuse","crisis line","24/7","anonymous","TTY","#SAFE"],"topics":["counselling","mental-health"],"place":{"country":"Canada","region":"Ontario","city":null,"label":"Ontario-wide","cc":"CA","scope":"region"},"website":"https://www.awhl.org/","sources":["https://www.awhl.org/","https://www.awhl.org/contact-us","https://www.awhl.org/what-to-expect-when-you-call","https://www.awhl.org/organizational-herstory"],"checked":"2026-10-04","added":"2026-10-04","verified":"checked","checkEvery":90,"deadline":null,"deadlineNote":null,"status":"listed","routes":[{"kind":"Office phone","url":"https://www.awhl.org/contact-us","value":"1.866.863.0511 toll-free or 416.863.0511 in the GTA (24/7)","seen":"2026-10-04","source":"their own site"},{"kind":"TTY","url":"https://www.awhl.org/contact-us","value":"1.866.863.7868 toll-free or 416.364.8762 in the GTA","seen":"2026-10-04","source":"their own site"},{"kind":"From a Bell, Rogers, Fido or Telus mobile phone","url":"https://www.awhl.org/","value":"#SAFE (#7233)","seen":"2026-10-04","source":"their own site"},{"kind":"Organization email (information and inquiries, not for crisis help)","url":null,"value":"info@awhl.org","seen":"2026-10-04","source":"their own site"},{"kind":"Office phone","url":null,"value":"1.866.863.0511","seen":"2026-10-04","source":"their own site"}],"primaryRoute":{"kind":"Office phone","url":"https://www.awhl.org/contact-us","value":"1.866.863.0511 toll-free or 416.863.0511 in the GTA (24/7)","seen":"2026-10-04","source":"their own site"},"routeCount":5,"channels":[{"kind":"website","url":"https://www.awhl.org/","label":"Website","reach":null,"unit":null,"seen":"2026-10-04","source":"their own site"},{"kind":"facebook","url":"https://www.facebook.com/AssaultedWomensHelpline","label":"Facebook","reach":null,"unit":null,"seen":"2026-10-04","source":"their own site"},{"kind":"x","url":"https://twitter.com/awhl","label":"X","reach":null,"unit":null,"seen":"2026-10-04","source":"their own site"},{"kind":"instagram","url":"https://www.instagram.com/assaulted_womens_helpline/","label":"Instagram","reach":null,"unit":null,"seen":"2026-10-04","source":"their own site"}],"spaceCount":4,"spacesSeen":"2026-10-04","phone":"1.866.863.0511","contact":{"email":"info@awhl.org","url":"https://www.awhl.org/","route":"Office phone"},"steps":["Call 1.866.863.0511 toll-free, or 416.863.0511 in the GTA, any time of day or night. TTY users call 1.866.863.7868.","From a Bell, Rogers, Fido or Telus mobile phone you can also use #SAFE (#7233).","A counsellor first asks if you are in a safe place to talk, then listens and helps you look at your options. The call is anonymous and confidential.","For help in French, call FEM'AIDE at 1.877.336.2433. Indigenous women can call Talk 4 Healing at 1.888.200.9997."],"languages":["English","Many languages by interpreter"],"welcomes":[],"reachNum":null,"reachUnit":null,"reachKind":"none","reachSource":null,"reachSeen":null,"intents":{"reach":false,"grow":null,"job":false,"volunteer":false,"specialist":null,"opps":false,"housing":false,"money":false,"info":false,"marriage":false},"stale":false,"staleDays":0,"checkedNote":"Facts read from the source pages on 2026-10-04; spaces read from their site on 2026-10-04; re-checked every 90 days.","spaces":[{"kind":"website","label":"Website","url":"https://www.awhl.org/","reach":null,"unit":null,"seen":"2026-10-04","note":null},{"kind":"facebook","label":"Facebook","url":"https://www.facebook.com/AssaultedWomensHelpline","reach":null,"unit":null,"seen":"2026-10-04","note":null},{"kind":"x","label":"X","url":"https://twitter.com/awhl","reach":null,"unit":null,"seen":"2026-10-04","note":null},{"kind":"instagram","label":"Instagram","url":"https://www.instagram.com/assaulted_womens_helpline/","reach":null,"unit":null,"seen":"2026-10-04","note":null}],"missing":["follower or subscriber counts (platform pages do not expose them to readers; ask the organization or check the platform)","what they welcome from outside parties (their pages do not say)","audience number for the organization as a whole (not public)"]}