City of Toronto Newcomer Services: settlement workers at City Hall and Newcomer Services Kiosks

Free, confidential help from settlement workers at City Hall and at kiosks in civic centres, community centres and employment offices: information on jobs, housing, health care, schools and City services, referrals, and help in your language.

Referral service in Toronto. Newcomers Languages & ESL Jobs & careers Housing & rent

How to reach them

1. Call 416-338-0688 (book a settlement worker at City Hall).
2. Say who you are and what you are offering or asking.
3. Come back here and tell us if they answered.

Other ways, if that one is quiet

• Contact pageGo to their contact page
  It workedNo answer

• PhoneCall 311 (City services in more than 180 languages, 24/7)
  It workedNo answer

• PhoneCall 416-338-0688
  It workedNo answer

Where else they are

Their website is toronto.ca/.../after-you-arrive-checklist.

Good to know

• For whomNewcomers and all Toronto residents, regardless of immigration status; you will not be asked for proof of status.
• CostFree
• LanguagesEnglish, Arabic, Persian, Dari, Mandarin, Cantonese, Spanish, Russian, Ukrainian, Korean, Urdu, Hindi, Bengali
• Their stepsDrop by Toronto City Hall (100 Queen Street West, main floor rotunda), Monday to Friday 8:30 a.m. to 4:30 p.m., or call 416-338-0688 to book an appointment. Or visit a Newcomer Services Kiosk closer to you (Etobicoke Civic Centre, 176 Elm St., some community centres and Employment and Social Services offices); the kiosk page lists the days and languages. Call ahead, as days and hours change. Ask for help with jobs, housing, health care, school for your children, or interpretation; the City does not ask about immigration status unless the law requires it. For any City service in more than 180 languages, call 311 (24 hours a day).

We read all of this on their own website. If something has changed, tell us here. It takes 20 seconds, needs no account, and nothing is deleted: the old fact stays until a person checks yours.