{"id":"u41","name":"City of Toronto Newcomer Services: settlement workers at City Hall and Newcomer Services Kiosks","type":"referral","typeLabel":"Referral service","what":"Free, confidential help from settlement workers at City Hall and at kiosks in civic centres, community centres and employment offices: information on jobs, housing, health care, schools and City services, referrals, and help in your language.","forWhom":"Newcomers and all Toronto residents, regardless of immigration status; you will not be asked for proof of status.","cost":"Free","tags":["settlement worker","newcomer","immigrant","refugee","City Hall","kiosk","interpretation","no status questions"],"topics":["newcomers","language","jobs","housing"],"place":{"country":"Canada","region":"Ontario","city":"Toronto","label":"Toronto","cc":"CA","scope":"city"},"website":"https://www.toronto.ca/community-people/moving-to-toronto/after-you-arrive-checklist/","sources":["https://www.toronto.ca/community-people/moving-to-toronto/after-you-arrive-checklist/","https://www.toronto.ca/community-people/moving-to-toronto/after-you-arrive-checklist/newcomer-services-kiosks/","https://www.toronto.ca/community-people/moving-to-toronto/"],"checked":"2026-10-02","added":"2026-10-02","verified":"checked","checkEvery":90,"deadline":null,"deadlineNote":null,"status":"listed","routes":[{"kind":"Office phone","url":null,"value":"416-338-0688 (book a settlement worker at City Hall)","seen":"2026-10-02","source":"their own site"},{"kind":"Contact page","url":"https://www.toronto.ca/community-people/moving-to-toronto/after-you-arrive-checklist/newcomer-services-kiosks/","value":null,"seen":"2026-10-02","source":"their own site"},{"kind":"Office phone","url":null,"value":"311 (City services in more than 180 languages, 24/7)","seen":"2026-10-02","source":"their own site"},{"kind":"Office phone","url":null,"value":"416-338-0688","seen":"2026-10-02","source":"their own site"}],"primaryRoute":{"kind":"Office phone","url":null,"value":"416-338-0688 (book a settlement worker at City Hall)","seen":"2026-10-02","source":"their own site"},"routeCount":4,"channels":[{"kind":"website","url":"https://www.toronto.ca/community-people/moving-to-toronto/after-you-arrive-checklist/","label":"Website","reach":null,"unit":null,"seen":"2026-10-02","source":"their own site"},{"kind":"website","url":"https://www.toronto.ca/community-people/moving-to-toronto/","label":"Website","reach":null,"unit":null,"seen":"2026-10-02","source":"their own site"}],"spaceCount":2,"spacesSeen":"2026-10-02","phone":"416-338-0688","contact":{"email":null,"url":"https://www.toronto.ca/community-people/moving-to-toronto/after-you-arrive-checklist/","route":"Office phone"},"steps":["Drop by Toronto City Hall (100 Queen Street West, main floor rotunda), Monday to Friday 8:30 a.m. to 4:30 p.m., or call 416-338-0688 to book an appointment.","Or visit a Newcomer Services Kiosk closer to you (Etobicoke Civic Centre, 176 Elm St., some community centres and Employment and Social Services offices); the kiosk page lists the days and languages. Call ahead, as days and hours change.","Ask for help with jobs, housing, health care, school for your children, or interpretation; the City does not ask about immigration status unless the law requires it.","For any City service in more than 180 languages, call 311 (24 hours a day)."],"languages":["English","Arabic","Persian","Dari","Mandarin","Cantonese","Spanish","Russian","Ukrainian","Korean","Urdu","Hindi","Bengali"],"welcomes":[],"reachNum":null,"reachUnit":null,"reachKind":"none","reachSource":null,"reachSeen":null,"intents":{"reach":false,"grow":null,"job":true,"volunteer":false,"specialist":null,"opps":false,"housing":true,"money":false,"info":false,"marriage":false},"stale":false,"staleDays":0,"checkedNote":"Facts read from the source pages on 2026-10-02; spaces read from their site on 2026-10-02; re-checked every 90 days.","spaces":[{"kind":"website","label":"Website","url":"https://www.toronto.ca/community-people/moving-to-toronto/after-you-arrive-checklist/","reach":null,"unit":null,"seen":"2026-10-02","note":null},{"kind":"website","label":"Website","url":"https://www.toronto.ca/community-people/moving-to-toronto/","reach":null,"unit":null,"seen":"2026-10-02","note":null}],"missing":["organization email (not published on their pages)","follower or subscriber counts (platform pages do not expose them to readers; ask the organization or check the platform)","what they welcome from outside parties (their pages do not say)","audience number for the organization as a whole (not public)"]}