Tenant Duty Counsel Program (ACTO, funded by Legal Aid Ontario)

Free legal advice, by phone or online, for tenants who have a Landlord and Tenant Board hearing and no lawyer, given before or on the day of the hearing.

Program in Ontario-wide. Legal help Housing & rent

When: Sign up as soon as you get your Notice of Hearing, before the hearing date.

How to reach them

1. Go to their application form.
2. Say who you are and what you are offering or asking.
3. Come back here and tell us if they answered.

Other ways, if that one is quiet

• PhoneCall 1-866-245-4182
  It workedNo answer

Where else they are

Their website is acto.ca/for-tenants/tenant-duty-counsel. You can also find them on Facebook and Instagram.

Good to know

• For whomTenants in Toronto and the rest of Ontario who have received a Notice of Hearing from the Landlord and Tenant Board and have no lawyer or paralegal; priority goes to tenants facing eviction.
• CostFree
• LanguagesEnglish, French
• Their stepsAs soon as you get a Notice of Hearing from the Landlord and Tenant Board, go to tdc.acto.ca (or call 1-866-245-4182, the number the City of Toronto lists). Fill in your LTB file number, postal code, hearing date, name and phone number, and pick a callback time (9 to 11, 11 to 1, 1 to 3 or 3 to 5). Duty counsel calls you before your hearing to give advice; if you are locked out or got a sheriff notice and have no hearing yet, contact your local community legal clinic through Legal Aid Ontario.

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