{"id":"u38","name":"Toronto Seniors Helpline","type":"referral","typeLabel":"Referral service","what":"One phone number (and web chat) to find health services, community supports and crisis services for seniors; a crisis team can visit a senior at home, make a plan to solve the problem and connect them to supports.","forWhom":"Seniors in Toronto who need health or home supports, a friendly check-in call, or help in a crisis.","cost":"Free","tags":["seniors","elderly","crisis home visit","home care","caregiver","check-in calls","loneliness"],"topics":["seniors","health","mental-health"],"place":{"country":"Canada","region":"Ontario","city":"Toronto","label":"Toronto","cc":"CA","scope":"city"},"website":"https://torontoseniorshelpline.ca/","sources":["https://www.toronto.ca/community-people/children-parenting/seniors-services/seniors-health-services/"],"checked":"2026-10-02","added":"2026-10-02","verified":"checked","checkEvery":90,"deadline":null,"deadlineNote":null,"status":"listed","routes":[{"kind":"Office phone","url":null,"value":"416-217-2077","seen":"2026-10-02","source":"their own site"},{"kind":"Contact page","url":"https://torontoseniorshelpline.ca/","value":"Web chat","seen":"2026-10-02","source":"their own site"}],"primaryRoute":{"kind":"Office phone","url":null,"value":"416-217-2077","seen":"2026-10-02","source":"their own site"},"routeCount":2,"channels":[{"kind":"website","url":"https://torontoseniorshelpline.ca/","label":"Website","reach":null,"unit":null,"seen":"2026-10-02","source":"their own site"}],"spaceCount":1,"spacesSeen":"2026-10-02","phone":"416-217-2077","contact":{"email":null,"url":"https://torontoseniorshelpline.ca/","route":"Office phone"},"steps":["Call the Toronto Seniors Helpline at 416-217-2077, or use the web chat on torontoseniorshelpline.ca.","Explain what the senior needs: health services, help at home, community supports or crisis help. If needed, a crisis team can visit the senior at home and make a plan.","For regular friendly check-in calls from trained volunteers, ask the helpline (or 211) to connect you to a phone call service for seniors.","In an emergency, call 911."],"languages":[],"welcomes":[],"reachNum":null,"reachUnit":null,"reachKind":"none","reachSource":null,"reachSeen":null,"intents":{"reach":false,"grow":null,"job":false,"volunteer":false,"specialist":null,"opps":false,"housing":false,"money":false,"info":false,"marriage":false},"stale":false,"staleDays":0,"checkedNote":"Facts read from the source pages on 2026-10-02; spaces read from their site on 2026-10-02; re-checked every 90 days.","spaces":[{"kind":"website","label":"Website","url":"https://torontoseniorshelpline.ca/","reach":null,"unit":null,"seen":"2026-10-02","note":null}],"missing":["organization email (not published on their pages)","follower or subscriber counts (platform pages do not expose them to readers; ask the organization or check the platform)","what they welcome from outside parties (their pages do not say)","audience number for the organization as a whole (not public)"]}