{"id":"u25","name":"Toronto Tenant Support Program (City-funded free legal help for renters)","type":"program","typeLabel":"Program","what":"The City funds free legal advice and representation for Toronto renters facing no-fault evictions (N12 or N13 notices), above-guideline rent increases or repair problems, delivered by the Canadian Centre for Housing Rights (CCHR), with tenant information from FMTA and CICS.","forWhom":"Tenants, tenant groups and tenant associations in private-market rental housing in Toronto; CCHR lawyers help renters in Toronto and York Region who meet CCHR's eligibility criteria.","cost":"Free","tags":["tenant","eviction","N12","N13","above guideline rent increase","AGI","renoviction","repairs","free lawyer"],"topics":["housing","legal"],"place":{"country":"Canada","region":"Ontario","city":"Toronto","label":"Toronto","cc":"CA","scope":"city"},"website":"https://www.toronto.ca/community-people/housing-shelter/financial-support-for-housing/financial-support-for-renters/toronto-tenant-support-program","sources":["https://www.toronto.ca/community-people/housing-shelter/financial-support-for-housing/financial-support-for-renters/toronto-tenant-support-program","https://www.toronto.ca/community-people/employment-social-support/housing-support/financial-support-for-renters/toronto-tenant-support-program-formerly-known-as-the-tenant-defence-fund/","https://housingrightscanada.com/our-work/our-tenant-services/","https://www.toronto.ca/community-people/housing-shelter/housing-help-support-services/"],"checked":"2026-10-02","added":"2026-10-02","verified":"checked","checkEvery":90,"deadline":null,"deadlineNote":"Current City funding term runs April 1, 2025 to March 31, 2028.","status":"listed","routes":[{"kind":"Office phone","url":null,"value":"416-944-0087 (CCHR)","seen":"2026-10-02","source":"their own site"},{"kind":"Office phone","url":null,"value":"1-800-263-1139 (CCHR toll-free)","seen":"2026-10-02","source":"their own site"},{"kind":"Organization email","url":null,"value":"cchr@housingrightscanada.com","seen":"2026-10-02","source":"their own site"},{"kind":"Contact form","url":"https://housingrightscanada.com/our-work/our-tenant-services/","value":null,"seen":"2026-10-02","source":"their own site"},{"kind":"Office phone","url":null,"value":"416-921-9494 (FMTA tenant line)","seen":"2026-10-02","source":"their own site"},{"kind":"Office phone","url":null,"value":"416-944-0087","seen":"2026-10-02","source":"their own site"}],"primaryRoute":{"kind":"Office phone","url":null,"value":"416-944-0087 (CCHR)","seen":"2026-10-02","source":"their own site"},"routeCount":6,"channels":[{"kind":"website","url":"https://www.toronto.ca/community-people/housing-shelter/financial-support-for-housing/financial-support-for-renters/toronto-tenant-support-program","label":"Website","reach":null,"unit":null,"seen":"2026-10-02","source":"their own site"}],"spaceCount":1,"spacesSeen":"2026-10-02","phone":"416-944-0087","contact":{"email":"cchr@housingrightscanada.com","url":"https://www.toronto.ca/community-people/housing-shelter/financial-support-for-housing/financial-support-for-renters/toronto-tenant-support-program","route":"Office phone"},"steps":["Call CCHR at 416-944-0087 or toll-free 1-800-263-1139 (Monday to Thursday 9:30 a.m. to 5 p.m., Friday 9:30 a.m. to 1 p.m.), email cchr@housingrightscanada.com, or fill in the intake form on CCHR's Tenant Services page.","Say what you received: an N12 or N13 notice, an above-guideline rent increase, or a repair problem. CCHR replies within 3 business days and checks if you qualify for a lawyer.","For general tenant questions or help organizing your building, call the Federation of Metro Tenants' Associations at 416-921-9494."],"languages":[],"welcomes":[],"reachNum":null,"reachUnit":null,"reachKind":"none","reachSource":null,"reachSeen":null,"intents":{"reach":false,"grow":null,"job":false,"volunteer":false,"specialist":null,"opps":false,"housing":true,"money":false,"info":false,"marriage":false},"stale":false,"staleDays":0,"checkedNote":"Facts read from the source pages on 2026-10-02; spaces read from their site on 2026-10-02; re-checked every 90 days.","spaces":[{"kind":"website","label":"Website","url":"https://www.toronto.ca/community-people/housing-shelter/financial-support-for-housing/financial-support-for-renters/toronto-tenant-support-program","reach":null,"unit":null,"seen":"2026-10-02","note":null}],"missing":["follower or subscriber counts (platform pages do not expose them to readers; ask the organization or check the platform)","what they welcome from outside parties (their pages do not say)","audience number for the organization as a whole (not public)"]}