{"id":"u203","name":"City of Toronto Property Tax Cancellation, Reduction or Refund","help":"direct","type":"program","typeLabel":"Program","what":"If your property changed a lot during the year, you can ask the City of Toronto to cancel, reduce or refund part of your property taxes. Reasons include fire, demolition or natural disaster damage, repairs that kept the property unusable for 3 months or more, the property becoming vacant or tax exempt, or an overcharge from a clerical or factual error. You must keep paying your taxes in full as billed while you wait.","forWhom":"Toronto property owners, their spouses, tenants, or anyone with a documented interest in the property.","cost":"Free","tags":["property tax","refund","homeowners"],"topics":["housing","bills","money"],"place":{"label":"Toronto","country":"Canada","cc":"CA","region":"Ontario","city":"Toronto","scope":"city"},"website":"https://www.toronto.ca/services-payments/property-taxes-utilities/property-tax/property-tax-water-solid-waste-relief-and-rebate-programs/property-tax-appeal-cancellation-reduction-refund-of-taxes/","sources":["https://www.toronto.ca/services-payments/property-taxes-utilities/property-tax/property-tax-water-solid-waste-relief-and-rebate-programs/property-tax-appeal-cancellation-reduction-refund-of-taxes/"],"checked":"2026-10-06","added":"2026-10-06","verified":"checked","checkEvery":90,"deadline":null,"deadlineNote":null,"status":"listed","routes":[{"kind":"Application form","url":"https://www.toronto.ca/wp-content/uploads/2024/09/9749-CancellationReductionRefundApplication.pdf","value":null,"seen":"2026-10-06","source":"their own site"},{"kind":"Mail address","url":null,"value":"City of Toronto, Revenue Services, Appeals, 5100 Yonge St., Toronto, ON M2N 5V7","seen":"2026-10-06","source":"their own site"}],"primaryRoute":{"kind":"Application form","url":"https://www.toronto.ca/wp-content/uploads/2024/09/9749-CancellationReductionRefundApplication.pdf","value":null,"seen":"2026-10-06","source":"their own site"},"routeCount":2,"channels":[{"kind":"website","url":"https://www.toronto.ca/services-payments/property-taxes-utilities/property-tax/property-tax-water-solid-waste-relief-and-rebate-programs/property-tax-appeal-cancellation-reduction-refund-of-taxes/","label":"Website","reach":null,"unit":null,"seen":"2026-10-06","source":"their own site"}],"spaceCount":1,"spacesSeen":"2026-10-06","phone":null,"contact":{"email":null,"url":"https://www.toronto.ca/services-payments/property-taxes-utilities/property-tax/property-tax-water-solid-waste-relief-and-rebate-programs/property-tax-appeal-cancellation-reduction-refund-of-taxes/","route":"Application form"},"qualify":["You own, rent or have an interest in the property","Fire, damage, demolition or long repairs","Property became vacant or tax exempt","Or you were overcharged by a clear error"],"needs":["The filled in application form"],"steps":["Download and fill in the application form.","Send it by fax to 416-696-3508 or by mail to Revenue Services, Appeals, 5100 Yonge St.","Apply before the legal deadline for that tax year."],"languages":[],"welcomes":[],"reachNum":null,"reachUnit":null,"reachKind":"none","reachSource":null,"reachSeen":null,"intents":{"reach":false,"grow":null,"job":false,"volunteer":false,"specialist":null,"opps":false,"housing":true,"money":true,"info":false,"marriage":false},"page":"/o/city-of-toronto-property-tax-cancellation-reduction-or-refund/","stale":false,"staleDays":0,"checkedNote":"Facts read from the source pages on 2026-10-06; spaces read from their site on 2026-10-06; re-checked every 90 days.","spaces":[{"kind":"website","label":"Website","url":"https://www.toronto.ca/services-payments/property-taxes-utilities/property-tax/property-tax-water-solid-waste-relief-and-rebate-programs/property-tax-appeal-cancellation-reduction-refund-of-taxes/","reach":null,"unit":null,"seen":"2026-10-06","note":null}],"missing":["organization email (not published on their pages)","office phone (not published on the pages we read)","follower or subscriber counts (platform pages do not expose them to readers; ask the organization or check the platform)","what they welcome from outside parties (their pages do not say)","audience number for the organization as a whole (not public)"]}