{"id":"u105","name":"Hope for Wellness Help Line (24/7 support for Indigenous people)","type":"program","typeLabel":"Program","what":"A phone and online chat line, open 24 hours a day, 7 days a week, where experienced and culturally competent counsellors give emotional support, crisis intervention and referrals to community-based services.","forWhom":"All Indigenous people across Canada, including First Nations, Inuit and Métis people.","cost":null,"tags":["Indigenous","First Nations","Inuit","Métis","crisis line","online chat","24/7","Cree","Ojibway","Inuktitut"],"topics":["mental-health","counselling","health"],"place":{"country":"Canada","region":null,"city":null,"label":"Canada-wide","cc":"CA","scope":"country"},"website":"https://www.hopeforwellness.ca/","sources":["https://www.hopeforwellness.ca/","https://www.hopeforwellness.ca/about-us/","https://www.hopeforwellness.ca/faq/","https://www.canada.ca/en/public-health/services/mental-health-services/mental-health-get-help.html"],"checked":"2026-10-04","added":"2026-10-04","verified":"checked","checkEvery":90,"deadline":null,"deadlineNote":null,"status":"listed","routes":[{"kind":"Office phone","url":"https://www.hopeforwellness.ca/","value":"1-855-242-3310 (toll-free, 24/7)","seen":"2026-10-04","source":"their own site"},{"kind":"Chat online with a counsellor, 24/7 (select Chat Now)","url":"https://www.hopeforwellness.ca/","value":null,"seen":"2026-10-04","source":"their own site"},{"kind":"Office phone","url":null,"value":"1-855-242-3310","seen":"2026-10-04","source":"their own site"}],"primaryRoute":{"kind":"Office phone","url":"https://www.hopeforwellness.ca/","value":"1-855-242-3310 (toll-free, 24/7)","seen":"2026-10-04","source":"their own site"},"routeCount":3,"channels":[{"kind":"website","url":"https://www.hopeforwellness.ca/","label":"Website","reach":null,"unit":null,"seen":"2026-10-04","source":"their own site"}],"spaceCount":1,"spacesSeen":"2026-10-04","phone":"1-855-242-3310","contact":{"email":null,"url":"https://www.hopeforwellness.ca/","route":"Office phone"},"steps":["Call toll-free 1-855-242-3310 any time, day or night. Press 1 for English or 2 for French.","Or chat online with a counsellor: go to hopeforwellness.ca and select Chat Now.","You can ask for telephone counselling in Cree, Ojibway (Anishinaabemowin) or Inuktitut, but these languages are not available around the clock.","The counsellor listens and may suggest ways to cope or community resources. Donna Cona, the Indigenous organization that runs the line, keeps no identifiable records such as your phone number."],"languages":["English","French","Cree (phone, on request)","Ojibway (phone, on request)","Inuktitut (phone, on request)"],"welcomes":[],"reachNum":null,"reachUnit":null,"reachKind":"none","reachSource":null,"reachSeen":null,"intents":{"reach":false,"grow":null,"job":false,"volunteer":false,"specialist":null,"opps":false,"housing":false,"money":false,"info":false,"marriage":false},"stale":false,"staleDays":0,"checkedNote":"Facts read from the source pages on 2026-10-04; spaces read from their site on 2026-10-04; re-checked every 90 days.","spaces":[{"kind":"website","label":"Website","url":"https://www.hopeforwellness.ca/","reach":null,"unit":null,"seen":"2026-10-04","note":null}],"missing":["organization email (not published on their pages)","follower or subscriber counts (platform pages do not expose them to readers; ask the organization or check the platform)","what they welcome from outside parties (their pages do not say)","audience number for the organization as a whole (not public)"]}